Delivery

CoveredNZ uses NZ Post for delivery within New Zealand and DHL for International shipping. We use a ‘track and trace’ service within NZ to ensure your package arrives promptly and safely. CoveredNZ will email you the details of your delivery package as soon as it is dispatched so that you are able to ‘track and trace’ your package.

Rates

There are flat fees for delivery – regardless of the size and weight of your package.

For deliveries anywhere in NZ the fee for delivery is $8.50

For deliveries to Australia, the fee for delivery is $15.00

For deliveries everywhere else, the fee for delivery is $20.00+

Delivery costs are automatically added to your order before you reach the final check-out stages.

Delivery Times

Your parcel will be picked up from CoveredNZ premises on the same day that payment is confirmed. The courier will then take the following number of days to deliver it to your door:

New Zealand – 1 to 5 working days. Allow an extra few days for rural delivery

Australia – 5 to 10 working days

Rest of the World – 6 to 12 working days

International customs taxes/duties/fees

Please note that if you live outside of New Zealand, local customs or import taxes may be charged. You are responsible for those charges.